Privacy Policy

Last updated: December 20, 2025

Alpha Centauri Investment Strategies Inc. ("ACIS," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our portfolio intelligence API and web platform (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Information You Provide

  • Account Information: Name, email address, company name, and password
  • Payment Information: Billing address and payment method (processed securely by Stripe)
  • Communication Data: Messages, support tickets, and feedback you send us
  • Portfolio Data: Strategy preferences, portfolio compositions, and investment parameters you configure

2. Information Collected Automatically

  • API Usage Data: API calls, endpoints accessed, request/response data, timestamps
  • Log Data: IP address, browser type, device information, operating system
  • Performance Metrics: Response times, error rates, system health data
  • Cookies: Session cookies, authentication tokens, preference settings

How We Use Your Information

  • Provide Services: Generate portfolio recommendations, process API requests, deliver investment signals
  • Account Management: Create and maintain your account, authenticate users, manage subscriptions
  • Billing & Payment: Process payments, send invoices, manage subscription tiers
  • Improve Services: Analyze usage patterns, optimize performance, train ML models (anonymized)
  • Customer Support: Respond to inquiries, troubleshoot issues, provide technical assistance
  • Security: Detect fraud, prevent abuse, enforce Terms of Service
  • Communications: Send service updates, security alerts, feature announcements (you can opt out)

Data Security

We implement industry-standard security measures to protect your data:

Encryption at Rest & in Transit

AES-256 encryption for stored data, TLS 1.3 for data transmission

Secure Authentication

JWT tokens, API key rotation, bcrypt password hashing

Access Controls

Role-based access, multi-factor authentication (coming soon), audit logs

Regular Security Audits

Vulnerability scanning, penetration testing, code reviews

Data Sharing & Disclosure

We do not sell your personal information. We may share your data only in these limited circumstances:

  • Service Providers: Stripe (payment processing), AWS (infrastructure), Cloudflare (CDN/security)
  • Legal Compliance: When required by law, court order, or government request
  • Business Transfers: In the event of merger, acquisition, or asset sale (with notice)
  • With Your Consent: When you explicitly authorize data sharing

We NEVER share your portfolio holdings, investment strategies, or trading data with third parties.

Your Privacy Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in machine-readable format
  • Opt-Out: Unsubscribe from marketing emails (service emails still sent)

To exercise these rights, contact us at privacy@acis-trading.com

Data Retention

  • Active Accounts: Retained while your account is active
  • Closed Accounts: Deleted within 90 days of account closure (unless legally required)
  • Log Data: Retained for 12 months for security and debugging purposes
  • Anonymized Data: May be retained indefinitely for analytics and model training

International Users

ACIS operates from the United States. If you are accessing our Services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S. where our servers are located. By using our Services, you consent to this transfer.

Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our Services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Alpha Centauri Investment Strategies Inc.

Email: privacy@acis-trading.com

Support: support@acis-trading.com